Terms of Service & Policies
Body Spring LLC
Effective Date: October 27, 2026
Last Updated: October 27, 2026
Website: https://bodyspring.fit
Contact: [email protected]
1. Acceptance of Terms
By accessing our website, purchasing our products, or participating in our programs and services, you agree to these Terms of Service & Policies, which govern your use of Body Spring LLC's offerings, purchases, payments, returns, refunds, shipping, and personal information.
2. Our Products and Services
Body Spring LLC provides wellness education, wellness movement coaching, fitness products, and instructional resources.
Body Spring is not a physical therapy or medical services provider. Our products and programs are intended for general wellness, fitness, and educational purposes and do not establish a healthcare provider-patient relationship.
3. Health, Safety, and Results Disclaimer
Our products, exercises, coaching, and educational materials are not intended to diagnose, treat, cure, or prevent medical conditions or replace professional medical advice.
Consult a qualified healthcare professional before starting an exercise or movement program, particularly if you have an injury, medical condition, or physical limitation. Physical activity involves inherent risks. Stop any activity that causes pain or concerning symptoms and seek appropriate guidance.
Individual results vary. Body Spring does not guarantee specific improvements in posture, mobility, strength, flexibility, comfort, or physical performance. Testimonials reflect individual experiences and do not guarantee similar results.
4. Payments, Purchases, Returns, and Refunds
Payments
Customers must provide accurate billing, contact, and shipping information. Payments are processed through authorized third-party providers, and customers authorize the charges disclosed at checkout.
90-Day Money-Back Guarantee
Body Spring offers a 90-day money-back guarantee on eligible physical products, beginning on the original purchase date.
Customers may use and try their products during this period. Sale and discounted products are also eligible.
For eligible Foot Posture System purchases, the refund includes the PressEx Kit and accompanying instructional video tutorials. Access to those tutorials will be revoked once the full product refund is issued.
How to Request a Return
Contact Us: Email [email protected] within 90 days of purchase with your order details and reason for return. We'll provide the return shipping address.
Ship Your Return: Return the physical product at your own expense using a trackable shipping service.
Send Your Tracking Number: Email [email protected] with “Refund” as the subject line and your tracking number in the email body. This step is required.
Once we receive the returned product and confirm eligibility, your refund will be issued within 10 calendar days, less the actual original outbound shipping cost paid by Body Spring, including on free-shipping orders, where disclosed before purchase and legally permitted.
Your bank or payment provider may require additional time to post the refund.
Damaged, Defective, or Incorrect Products
If your order arrives damaged, defective, or incorrect, contact [email protected] as soon as possible with your order details and a description of the issue.
Body Spring will review the concern and provide an appropriate resolution in accordance with applicable law.
International Purchases
International physical product purchases are final sale and are not eligible for voluntary returns or refunds, except where required by applicable law.
5. Coaching Programs, Appointments, and Cancellations
Payments and Program Commitments
All coaching programs, consultations, classes, and services must be paid in full upfront, unless otherwise expressly agreed in writing.
Customers are committed to the full agreed duration of their purchased program. Programs and subscriptions end upon completion of that duration and do not automatically renew.
All coaching and service payments are nonrefundable, including unused sessions, early cancellations, missed appointments, or failure to complete a program, except where required by applicable law.
Program pauses, transfers of unused sessions, and credits toward future programs are not offered.
Appointment Cancellation and Rescheduling
Customers must provide at least 24 hours' notice to cancel or reschedule an individual appointment, including one-on-one consultations, coaching calls, and group sessions.
Appointments cancelled with less than 24 hours' notice, or missed without notice, may be forfeited without refund or replacement, subject to applicable law.
Cancelling an individual appointment does not cancel the customer's commitment to the full purchased program.
6. Shipping and Delivery
Domestic Shipping
Body Spring offers free standard shipping to eligible addresses within the continental United States and U.S. territories, as indicated at checkout. Any additional shipping charges will be disclosed before purchase.
Processing and Delivery
Orders are processed after payment confirmation. Processing and delivery times may vary based on product availability, destination, carrier operations, and other circumstances.
Delivery estimates are not guaranteed unless expressly stated. Body Spring will comply with applicable requirements concerning shipping delays, cancellations, and refunds for unshipped orders.
International Shipping
International shipping is available for eligible products and is not free unless expressly stated.
International customers are responsible for applicable shipping charges, customs duties, import taxes, and related fees.
Shipping Information and Missing Packages
Customers must provide accurate shipping information and promptly report any errors.
If a package is marked delivered but cannot be located, contact the carrier and notify Body Spring for review.
Body Spring is generally not responsible for theft or loss after confirmed proper delivery, subject to applicable consumer rights and legally required remedies.
7. Participant Waivers and Media Consent
Participants may be required to sign a consent and liability waiver before participating in Body Spring programs or activities.
Where the signed waiver includes media authorization, Body Spring may use participants' photographs, videos, recordings, and testimonials for marketing and educational purposes, as permitted by the signed agreement.
Participation or purchase alone does not constitute consent to the use of a customer's image, voice, or likeness.
8. Privacy and Personal Information
Body Spring respects customer privacy and handles personal information in accordance with applicable laws.
Information We Collect and How We Use It
Depending on your interactions with us, we may collect:
Contact, billing, purchase, and shipping information.
Voluntarily shared wellness goals, movement history, and physical limitations.
Customer communications, photographs, videos, and testimonials.
Website activity, device information, cookies, and online identifiers.
We use this information to process transactions, fulfill orders, provide services, manage appointments, respond to inquiries, maintain business records, improve our offerings, measure advertising performance, and send permitted communications.
Third-Party Service Providers
Body Spring uses third-party providers to process payments, manage customer communications, fulfill orders, analyze website activity, and support marketing and advertising.
These providers may process personal information as necessary to perform their services, subject to applicable privacy requirements.
Cookies and Advertising Technologies
Our website uses cookies, analytics, and advertising technologies, including Google and Meta services, to understand website activity and measure advertising performance.
These technologies may collect online identifiers, device information, and website interactions. Certain advertising-related disclosures may qualify as targeted advertising, sharing, or a sale of personal information under applicable privacy laws.
Body Spring does not sell customer contact lists or voluntarily provided wellness histories to data brokers for monetary compensation and does not intentionally transmit customer-provided health histories through advertising pixels.
Where required by applicable law, Body Spring will provide appropriate notices, consent choices, and mechanisms to exercise applicable privacy rights.
Email and SMS Communications
Marketing emails and text messages are sent with appropriate consent or another lawful basis.
Customers may unsubscribe from promotional emails using the provided link, reply STOP to supported SMS messages, or contact us directly. Necessary transaction and service communications may continue.
Wellness Information and Media
Information voluntarily shared about wellness goals, movement history, injuries, or physical limitations is used for appropriate service-related purposes and handled with reasonable safeguards.
Identifiable customer photographs, videos, recordings, and testimonials are used for marketing or educational purposes only where authorized by a signed media release, subject to applicable law.
Data Retention and Privacy Requests
We retain personal information for legitimate business, customer support, recordkeeping, and legal purposes for as long as reasonably necessary or legally permitted.
Customers may request access to, correction of, or deletion of their personal information by emailing [email protected].
Requests will be reviewed and processed in accordance with applicable law, including permitted retention exceptions.
Data Security
Body Spring uses reasonable safeguards designed to protect personal information. However, no electronic transmission or storage system can be guaranteed completely secure.
Children's Privacy
We do not knowingly collect children's personal information in violation of applicable law. Where minors participate in eligible activities, required parent or guardian authorization will be obtained.
International Data Processing
Personal information may be processed in the United States or other countries where authorized service providers operate, subject to applicable legal requirements.
9. Intellectual Property
Body Spring's original branding, instructional videos, educational materials, and website content are owned by Body Spring LLC or used with permission.
Purchasing a product or service does not transfer intellectual property ownership. Unauthorized reproduction, distribution, resale, or commercial exploitation is prohibited except where permitted by law.
10. Limitation of Liability and Governing Law
To the extent permitted by law, Body Spring is not liable for indirect, incidental, or consequential losses arising from the use of its website, products, or services.
Nothing in these Terms limits liability or consumer rights that cannot lawfully be excluded or waived.
These Terms are governed by the laws of the State of Texas, United States, subject to applicable mandatory consumer protections.
11. Policy Updates and Contact
Body Spring may update these Terms and Policies to reflect changes in its operations, services, or legal obligations. The current version will be published with an updated date.
For questions about our products, coaching, payments, returns, refunds, shipping, privacy, or these Terms, contact:
Body Spring LLC
Website: https://bodyspring.fit
Email: [email protected]
Last Updated: October 27, 2026