Information

At Body Spring, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services. By using our website, you agree to the practices described in this policy.

Information Collection

We collect personal information like your name, email address, shipping address, and payment details when you place orders or register on our website. Additionally, we gather non-personal information such as browser type, device, and IP address for analytical purposes.

Information Usage

We use the collected information to process your orders, provide customer support, enhance your shopping experience, and share important updates or promotions. We do not sell or share your personal information with third parties for marketing purposes.

Information Security

We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no data transmission over the internet can be guaranteed as completely secure.

Cookies

Our website uses cookies to enhance user experience and gather analytical data. You can disable cookies in your browser settings, but this may affect certain features.

Updates to Privacy Policy

We may update this Privacy Policy periodically. Please review this page for any changes.

Refund, Return & Cancellation Policy

At Body Spring, we're dedicated to your satisfaction. If you're not fully content with your purchase, we offer a 30-day money-back guarantee from the time you receive the product. To initiate a return, follow these steps:

1. Email our customer support at [support@bodyspring.fit] to request a Return Merchandise Authorization (RMA) number.
2. Once you have the RMA number, securely package the item along with the RMA number.
3. Ship the item back to the provided address at your expense, using a trackable shipping method.
4. After receiving the returned item, we'll process the refund within [20] business days, minus the original shipping cost.

Please note that the product must be in its original condition and packaging. Signs of wear or damage may affect the refund amount.

Free Shipping in Continental USA

We offer free standard shipping within the continental USA. Orders are usually processed within [5-10] business days, and delivery typically takes [5-10] business days. Please allow extra time for holidays and peak periods.

Expedited Shipping

Expedited shipping options are available at an additional cost. Choose your preferred shipping method during checkout.

International Shipping

For international shipping inquiries, please contact our International Shipping Coordinator, Meena M., at [support@bodyspring.fit].

Please note that international delivery times may vary due to customs processing and other factors beyond our control.

Arbitration Disclaimer

Disputes or claims arising from using our services or products will be resolved through binding arbitration, per Arbitration Association's Name rules.

Indemnity Disclaimer

By using our services or products, you agree to indemnify [Body Spring LLC], its affiliates, employees, and agents against claims, damages, liabilities, and expenses.

Liability Disclaimer

Our services provide fitness-related information for educational and entertainment purposes only. We do not diagnose, treat, or cure medical conditions. All exercises are undertaken at your own risk. [Body Spring LLC], its employees, and affiliates are not responsible for injuries or damages resulting from using our services, products, or following advice.

Consultation with a Physician Disclaimer

Consult a qualified physician before beginning any exercise program or using our products. Our services/products are not a substitute for medical advice. Seek advice from a healthcare provider with any medical or exercise-related questions.